Privacy Policy

1. Approval of Customers

By giving us your personal information, using the website you agree that your personal information will be collected and used as set forth in this Policy. If you do not agree to this Policy, you stop providing us with any personal information and / or using the rights outlined in Section 7 below.

We reserve the right to amend, supplement to improve this Policy at any time. We encourage you to regularly review this Personal Information Privacy Policy for the latest updates to ensure you know and exercise your right to manage your personal information.

2. Purpose of Collecting Personal Information

We collect personal information only needed for the purposes of:

  • Customer Service: includes responses to your requests, complaints and feedback.
  • Security: for purposes of preventing activities that destroy customer user accounts or activities that impersonate customers.
  • As required by law: depending on the provisions of the law from time to time, we can collect, store and provide at the request of the competent state agency.

3. Scope of Information Usage

We collect your personal information when:

  • You provide us directly. That personal information you provide us is made mainly on the website including: full name, email address (email), phone number.
  • From other legal sources. We may collect personal information from other legitimate sources.

4. Storage Time

The company will store the personal information provided by the customer on our internal systems in the course of providing services to customers or until the purpose of collection is completed or when the customer requests to destroy the information provided. In all cases, personal information of customers will be kept confidential on CBES’s server.

5. Do not Share Personal Information to Customers

We will not provide your personal information to any third parties, except for some necessary activities below:

  • The partners are the parties that provide services to us in relation to order execution and are limited to the necessary information as well as the application of the regulations to ensure the security, confidentiality of personal information.
  • Legal Requirements: We may disclose personal information if it is required by law and such disclosure is reasonably necessary to comply with legal processes.
  • Transfer of business (if any): in the event of a wholly or partial merger or consolidation with another company, the buyer will have access to information stored and maintained by us, including personal information.

6. Data Security

We always effort to keep our customers’ personal information secure, and we have taken a number of security measures, including:

  • Safety in operational environments: we store personal customer information in a secure operating environment and can only be accessed by employees, representatives and service providers on a need-to-do basis must know. We comply with industry standards and laws in the privacy of customer’s personal information.
  • In case the information server is attacked by hacker resulting in the loss of customer personal data, we will be responsible for reporting the incident to the authorities for timely investigation and notify customers

7. Customer’s Rights and Responsibilities

CBES prohibits the distribution, dissemination or encouragement of any activity to interfere, sabotage or data infiltration of the website system. All violations will be prosecuted before the law depending on the seriousness of the incident.

The members will be solely responsible for the confidentiality and retention of all services using the information they provide and their email. In addition, it is the responsibility of the customer to promptly notify our webiste of any unauthorized use, abuse, breach of security, and retention of a third party’s username and password for a solution decision accordingly.

Customers have the right to provide us with personal information and can change that decision at any time.

If customers have a need to correct their personal information or report destructive acts on the website or personal information, customers can contact our customer service number: 0938.141.568 or Email: for support.